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Privacy Policy

Effective Date: 18/07/2025
From The Ashes ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform.

1. What We Collect

We only collect what we need to serve your experience and improve the platform. This may include:

  • Name and email address (for login + communication)

  • App usage data (streaks, submissions, video check-ins)

  • Feedback or survey responses

  • Optional photos, reflections, and videos shared within the Brotherhood

We don’t collect unnecessary data. No tracking for ads. No selling your info. Ever.

2. How We Use Your Info

We use your data to:

  • Power your daily check-ins, streaks, and accountability tools

  • Improve the platform based on how it’s used

  • Communicate important updates and insights

  • Support healthy community engagement and trust

3. Who Can See What

  • Your accountability pod can view your weekly video check-ins and any voluntary shares.

  • Your personal daily data (reflections, streaks, progress) is private to you — unless you choose to share it.

  • We will never share or sell your data to third parties. Period.

4. Data Storage & Security

We use industry-standard encryption, secure servers, and access controls to keep your information safe. Only necessary internal staff have access to platform data for support and development purposes.

5. Your Control

  • You can edit or delete your profile at any time.

  • You can request a full deletion of your account and associated data by contacting us directly.

  • You can opt out of non-essential emails (though some may be necessary for functionality).

6. Changes to This Policy

We’ll update this page if anything important changes — and we’ll always let you know.

7. Contact

Have questions or concerns about your data?

📧 Email us at fromtheashesapp@gmail.com
We take your trust seriously — and we’re here to protect it.